It may know, but it doesn't care about us the way a person would." "And that's inherently impossible with AI. "I'm skeptical that these will be as impactful as people are hoping in part because one of the most powerful components of empathy and compassion for both the person providing it and the person receiving it, is being known by another person and being cared about," Cole said. Steve Cole, a genomics researcher at the University of California, Los Angeles, who studies the health effects of loneliness at a molecular level, isn't convinced companion AI bots can be part of the solution to loneliness. What humans get out of friendships depends on what they put in, and it requires both parties to participate and be vulnerable. As Lydia Denworth wrote in her book Friendship: The Evolution, Biology, and Extraordinary Power of Life's Fundamental Bond, "friendship is an organism that shifts its shape across our life spans according to our abilities and our availability - in other words, according to how much we open ourselves to its possibilities." Indeed, human friendships can be scary, vulnerable, overwhelming and even unpredictable - but at the same time, they can be extremely rewarding and life-saving. "Moore said that trying to fix human loneliness with technology won't work because it's not a technological problem to begin with" Manly said she would compare the role of an AI companion bot to that of an imaginary friend, which can sometimes have a positive place in a person's life. "Bots likely won't interact with you in ways that increase your vulnerability, challenge you, and allow you to form a mutually loving relationship." "No matter how well-developed an AI companion may be, a bot is not a fallible, loving human friend," Manly said. Carla Marie Manly, a clinical psychologist and author of "Joy From Fear," said it's possible that AI bots can "relieve temporary loneliness," but that it would fall short in many ways when compared to the value a real-life human friend can provide. But technology companies, and universities, are already investing heavily in it as a solution, which begs the question: Is there any room for AI to combat the loneliness crisis in America?įrom a psychological perspective, Dr. Notably, Murthy's advisory did not include AI companion bots as part of a solution to the loneliness epidemic. The AI companion bot Replika has been advertised as "the AI companion who cares." A couple weeks ago, Inflection AI released a chatbot named Pi ("personal intelligence"), which was designed to be a "supportive companion assistant." Snapchat also recently released My AI bot, which is meant to be a bot that Snapchat users can talk to regularly. While Murthy published an 80-page paper suggesting solutions, it's notable - and perhaps not a coincidence - that it's happening at a time when artificial intelligence (AI) is on society's mind as well, in part thanks to the release of ChatGPT, which is a type of AI chatbot called a large language model. Yes, loneliness really is as deadly as smoking - here's why
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